Subject: TID: 16400501 ; Seller has provided tracking number
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Date: Thu, 12 Apr 2018 18:36:00 +0530 (IST)

Hi Kimberly, 

The seller of the above TID has provided tracking number. However, I have not been able to track the package down. As far as I know, SF Express takes time to be updated. 

Can I reply to the seller or will you take relevant action in regards to this case ? 

Many thanks, 
Ashwinee.