Subject: Re: 2018/04/04 ; TID: 16032067 ; Proof of Refused at Gate ; Event date: 2018/03/11 ; Fan Seller ; event name: Ajax vs sc Heerenveen ; Buyer was RAG
From: Kritika Mirchandani <[email-masked]>
To: ashwinee <[email-masked]>
Date: Wed, 4 Apr 2018 16:39:57 +0530 (IST)

Hi, 

PLease give a deadline of 7 more days as the event is over 23 days ago and after 30 days of the event we cannot process RAG without proof. 

Kritika 

From: "ashwinee" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Wednesday, 4 April, 2018 11:42:41 
Subject: 2018/04/04 ; TID: 16032067 ; Proof of Refused at Gate ; Event date: 2018/03/11 ; Fan Seller ; event name: Ajax vs sc Heerenveen ; Buyer was RAG 

Hi Kritika, 

I have been on this RAG case for almost 2 weeks now. 

Buyer claims his tickets weren't scanned and he got refused because he bought tickets from viagogo. 

Buyer said he doesn't have proof of RAG but he can try to get one. It's been some time now. 

Can you advise what to do ? 

Many thanks, 
Ashwinee.