Subject: 2018/04/04 ; TID: 16032067 ; Proof of Refused at Gate ; Event date: 2018/03/11 ; Fan Seller ; event name: Ajax vs sc Heerenveen ; Buyer was RAG
From: Ashwinee Latchayya <[email-masked]>
To: Kritika Mirchandani <[email-masked]>
Date: Wed, 4 Apr 2018 11:42:41 +0530 (IST)

Hi Kritika, 

I have been on this RAG case for almost 2 weeks now. 

Buyer claims his tickets weren't scanned and he got refused because he bought tickets from viagogo. 

Buyer said he doesn't have proof of RAG but he can try to get one. It's been some time now. 

Can you advise what to do ? 

Many thanks, 
Ashwinee.