Subject: Fwd: 2018/03/23 ; TID: 15580664 ; Buyer - Wrong Section -eTicket ; Event date: 2018/04/06 ; Broker US ; Event name: Celine Dion ; wrong tickets
From: Ashwinee Latchayya <[email-masked]>
To: Kritika Mirchandani <[email-masked]>
Date: Mon, 26 Mar 2018 14:03:27 +0530 (IST)

Event has been cancelled. 

From: "Brian Sexton" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Cc: "ashwinee" <[email-masked]> 
Sent: Friday, 23 March, 2018 16:59:10 
Subject: RE: 2018/03/23 ; TID: 15580664 ; Buyer - Wrong Section -eTicket ; Event date: 2018/04/06 ; Broker US ; Event name: Celine Dion ; wrong tickets 

Hi Kritika, 

I have asked On Call for an update again just now, I will let you know when they respond. 

Kind regards, 

Brian 

From: Kritika Mirchandani [mailto:[email-masked]] 
Sent: Friday 23 March 2018 11:29 
To: Brian Sexton <[email-masked]> 
Cc: ashwinee <[email-masked]> 
Subject: Fwd: 2018/03/23 ; TID: 15580664 ; Buyer - Wrong Section -eTicket ; Event date: 2018/04/06 ; Broker US ; Event name: Celine Dion ; wrong tickets 

Hi Brian, 

Is there any update on this case? 

Regards 

Kritika 

From: "Kritika Mirchandani" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Brian Sexton" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "ashwinee" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 14 March, 2018 16:34:29 
Subject: Fwd: 15580664 ; Broker US ; Event name: Celine Dion ; Time to event: 23 day(s), 17 hours away ; wrong tickets 

Hi Brian, 

Is there any update on this case? 

Regards 

Kritika 

From: "Brian Sexton" < [ mailto:[email-masked] | [email-masked] ] > 
To: "EDMTeam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] >, "Robert" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 22 February, 2018 19:32:09 
Subject: FW: 15580664 ; Broker US ; Event name: Celine Dion ; Time to event: 43 day(s), 18 hours away ; wrong tickets 

Hi, 

E-2459979 

This seller listed tickets for this event in section: Orchestra 4. 

But now, that is split into Front Orchestra 4 and Rear Orchestra 4. 

Now the buyer is complaining but is the seller at fault here, they should not have had the option to list as Orchestra 4, maybe the map was changed at some point, they listed on 24/1/2018. 

Any help would be appreciated. 

Kind regards, 

Brian 

From: Ashwinee Latchayya [ [ mailto:[email-masked] | mailto:[email-masked] ] ] 
Sent: Thursday 22 February 2018 08:45 
To: Brian Sexton < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Robert Cosgrove < [ mailto:[email-masked] | [email-masked] ] > 
Subject: TID: 15580664 ; Broker US ; Event name: Celine Dion ; Time to event: 43 day(s), 18 hours away ; wrong tickets 

Hi Brian, 

Buyer received wrong tickets. 

On transaction it's : Orchestra 4 

On ticket it's : Rear Orchestra 4 

Many thanks, 

Ashwinee.