Subject: 2018/03/23 ; TID: 12160031 ; Buyer - My payment has been declined ;Event cancelled ; 30 day(s), 13 hours ago Buyer ; Lady Gaga; buyer chasing refund
From: Ashwinee Latchayya <[email-masked]>
To: Kritika Mirchandani <[email-masked]>
Date: Fri, 23 Mar 2018 11:30:20 +0530 (IST)

PFB 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Tuesday, 13 March, 2018 15:06:30 
Subject: TID: 12160031 ; Event name: Lady Gaga [cancelled] / 20 day(s), 17 hours ago ; buyer chasing refund 

Hi Kritika, 

Buyer emailed claiming the card she used to make the purchase isn't valid anymore. 

The refund email was sent to the buyer about a month ago. The TS: is Refunded. 

Buyer emailed informing she can provide another card details. 

I'm not sure whether the refund has been initiated and buyer has received the refund or not. 

Can you please advise ? 

Many thanks, 
Ashwinee.