Subject: Re: Flagging Threat: TID: 12690940 ; event over: 3 day(s), 13 hours ago ; buyer turned seller was charged for not sending tickets
From: Jelena Kalcuka <[email-masked]>
To: Kritika Mirchandani <[email-masked]>
Cc: ashwinee <[email-masked]>
Date: Tue, 20 Mar 2018 13:13:50 +0000

Hi all,

I would advise to escalate to payment and  request to reverse charges to middle seller in 14392102.

As per case notes I can see that middle seller contacted us to say that don't have tickets to send to final buyer and tickets needs to be shipped to his buyer.  The agent sent email to buyer to say that seller has e-tickets.

Kind regards

Jelena

________________________________
From: Kritika Mirchandani <[email-masked]>
Sent: 19 March 2018 13:22:58
To: Jelena Kalcuka
Cc: ashwinee
Subject: Fwd: Flagging Threat: TID: 12690940 ; event over: 3 day(s), 13 hours ago ; buyer turned seller was charged for not sending tickets

Hi Jelena,

Here are the TIDs:

Original order: 12690940
Final order: 14392102

Many thanks,
Kritika
________________________________
From: "Kritika Mirchandani" <[email-masked]>
To: "Jelena Kalcuka" <[email-masked]>
Cc: "ashwinee" <[email-masked]>
Sent: Wednesday, 14 March, 2018 13:31:08
Subject: Flagging Threat: TID: 12690940 ; event over: 3 day(s), 13 hours ago ; buyer turned seller was charged for not sending tickets

Hi Jelena,

TID: 12690940

The buyer has sold her tickets and didn't request redirection. Her sale was cancelled and she was charged.

She received her tickets a few days before the event and is threatening us claiming to have contacted the prosecutor of the Republic of Paris.

Can you look into this please and advise if we can push back the Threat for now?

Many thanks,
Kritika