Subject: RE: Flagging Payment issue: TID: 15549055
From: Brian Sexton <[email-masked]>
To: 'Kritika Mirchandani' <[email-masked]>
Cc: ashwinee <[email-masked]>
Date: Tue, 20 Mar 2018 12:19:08 +0000

Hi Kritika,

The currency is clearly mentioned throughout the purchasing process.

Buyer purchased in dollars and the 244,44 CA$ was equal to the USD price they were shown when purchasing. They were not overcharged.

Kind regards,
Brian

From: Kritika Mirchandani [mailto:[email-masked]]
Sent: Tuesday 20 March 2018 07:49
To: Brian Sexton <[email-masked]>
Cc: ashwinee <[email-masked]>
Subject: Flagging Payment issue: TID: 15549055

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Hi Brian,

TID: 15549055, Order AMT: 193.07 USD

Emailing this payment query as Screenshot of the Transaction is also included.

The buyer claims to have chosen CAD(Canadian Dollars) when purchasing her tickets and she was charged in USD. She included the Bank Statement also which shows that she was charged 193.07 USD and further was charged in Canadian Dollars= 244,44 $.

Please find attached the screenshots and we are not able to judge as to how she was charged in USD when she was shown the price in CAD.

Regards
Kritika