Subject: SS ESC: (TID: 14425200 ; Broker UK{europe} ; Time to event: 2 day(s), 12 hours away ; Event name: Sam Smith)
From: Kritika Mirchandani <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: ashwinee <[email-masked]>
Date: Mon, 19 Mar 2018 13:55:15 +0530 (IST)

Hi Brian, 

TID: 14425200 

The buyer claims to have received an envelope with an order confirmation and no tickets inside. 

Buyer claims that she went to the post office to check the weight of the package. When the order was shipped it weighed 0.50kg and when she checked the weight it was 0.36kg. 

Can you please ask Seller if he has shipped the tickets? 

Regards 
Kritika