Subject: TID: 14425200 ; Broker : UK ; Time to event: 2 day(s), 12 hours away ; Event name: Sam Smith
From: Ashwinee Latchayya <[email-masked]>
To: Kritika Mirchandani <[email-masked]>
Date: Mon, 19 Mar 2018 11:55:32 +0530 (IST)

Hi Kritika, 

The buyer claims to have received an envelope with an order confirmation and no tickets inside. 

Buyer claims that she went to the post office to check the weight of the package. When the order was shipped it weighed 0.50kg and when she checked the weight it was 0.36kg. 

Can you please advise ? 

Many thanks, 
Ashwinee.