Subject: RAG
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Date: Mon, 12 Mar 2018 15:08:05 +0530 (IST)

Notification of Buyer Rejected at Gate – Frequent Seller 
Seller Support to review case and to inform payments if seller is to be charged 
and what reason code to apply 

Seller 	

[email-masked] 

TID 	

15241532 

RAG details 	

Buyer was refused at gate due to invalid ticket. 

Buyers Explanation 	

Buyer emailed claiming that her tickets were cancelled. I called buyer and she explained that when her tickets were scanned, she was told the tickets have been cancelled. 

Proof of RAG 
(Attach or explain) 	

Buyer didn't provide proof