Subject: FW: Flagging threat: TID: 13864954 ; Broker: HK ; Time to event: 29 day(s), 21 hours away ; Event name: Hong Kong Sevens 2018 - 3 Day ; Buyer chasing refund
From: Brian Sexton <[email-masked]>
To: 'Kritika Mirchandani' <[email-masked]>
Cc: ashwinee <[email-masked]>
Date: Wed, 7 Mar 2018 16:44:07 +0000

Hi Kritika,

You can push back with the buyer, 12 hours ago CS Asia left a note deciding that the buyer will not be refunded.

Kind regards,
Brian

From: Kritika Mirchandani [mailto:[email-masked]]
Sent: Wednesday 7 March 2018 07:02
To: Brian Sexton <[email-masked]>
Cc: ashwinee <[email-masked]>
Subject: Flagging threat: TID: 13864954 ; Broker: HK ; Time to event: 29 day(s), 21 hours away ; Event name: Hong Kong Sevens 2018 - 3 Day ; Buyer chasing refund

Hi Brian,

TID: 13864954

This buyer has been disputing over refund for some time now. We have been informing him for months that he can't be refunded for the transaction.

He now claims that Jeffrey Bai of Viagogo and Sean Moore have agreed with his position and asking to be refunded.

Can you please contact ECC to take action on this case as they were working on this case earlier also?

Regards
Kritika