Subject: RE: 21190062 : Broker ES : FC Barcelona vs Manchester United : 16/04/2019 4 hours away : B complaining - tix not delivered yet.
From: Brian Sexton <[email-masked]>
To: Sankarshan Rajan <[email-masked]>, Rosette Modiri <[email-masked]>
Cc: Shavez Ahmed <[email-masked]>
Date: Tue, 16 Apr 2019 16:43:57 +0000

@Rosette Modiri<mailto:[email-masked]> could you please assign this to someone?

Someone needs to tell the buyer to call UPS< as per the tracking UPS is trying to contact the buyer because the buyer’s address was incomplete

From: Brian Sexton
Sent: Tuesday 16 April 2019 17:38
To: Sankarshan Rajan <[email-masked]>
Cc: Shavez Ahmed <[email-masked]>
Subject: RE: 21190062 : Broker ES : FC Barcelona vs Manchester United : 16/04/2019 4 hours away : B complaining - tix not delivered yet.
Importance: High

Hi Sankarshan,

Could you ask the buyer to call UPS?

Kind regards,
Brian

From: Sankarshan Rajan <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday 16 April 2019 16:37
To: India Inbox <[email-masked]<mailto:[email-masked]>>
Cc: Shavez Ahmed <[email-masked]<mailto:[email-masked]>>
Subject: 21190062 : Broker ES : FC Barcelona vs Manchester United : 16/04/2019 4 hours away : B complaining - tix not delivered yet.
Importance: High

Hi There

In reference to the TID: 21190062, The buyer has contacted us to inform they have not received any tickets.
Agent called the buyer to check the issue, case history suggest the tickets were hand delivered by the seller.

Can you please ask seller support to check with Broker ES if they can provide proof of delivery.

Thank you and Regards
Sankarshan Rajan
________________________________
From: "Shavez Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Sankarshan Rajan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 16 April, 2019 20:50:03
Subject: 21190062 : Broker ES : FC Barcelona vs Manchester United : 16/04/2019 4 hours away : B complaining - tix not delivered yet.

Hi sankarshan.

With reference to TID: 21190062.

I called the buyer in order to confirm whether the tickets were delivered to your hotel reception or not.

buyer stated that i have already checked with with my hotel and  they informed me that there were no tickets delivered to them.

could you please check with the SS so they can contact the seller.

Thanks,
shavez