Subject: Re: 19828201 , Fan Seller , Childish Gambino & Tame Impala & Ariana Grande - Coachella Music Festival 2019 - Weekend 1 , 12/04/2019 , Issues with delivery
From: Rosette Modiri <[email-masked]>
To: Kannedy Namir De Carvalho Barai <[email-masked]>
Date: Tue, 16 Apr 2019 09:33:54 -0700 (MST)

Please escalate for full refund as redirection didn't work and tickets are still in transit and the event got over. 

From: "Rosette Modiri" <[email-masked]> 
To: "Kannedy Namir De Carvalho Barai" <[email-masked]> 
Sent: Saturday, 13 April, 2019 14:50:37 
Subject: Re: 19828201 , Fan Seller , Childish Gambino & Tame Impala & Ariana Grande - Coachella Music Festival 2019 - Weekend 1 , 12/04/2019 , Issues with delivery 

Flagged. 

From: "Kannedy Namir De Carvalho Barai" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 13 April, 2019 05:17:09 
Subject: 19828201 , Fan Seller , Childish Gambino & Tame Impala & Ariana Grande - Coachella Music Festival 2019 - Weekend 1 , 12/04/2019 , Issues with delivery 

Hi Rosette, 

In reference to TID: 19828201, buyer has not received tickets on time for the event. Buyer was emailed with pick-up instructions and then he received an system generated email informing that tickets were shipped to his house therefore he did not go to collect tickets at Fedex Shipping Center. Buyer is now chasing refund. 

What should I do? 

Regards, 
Kannedy