Subject: TID: 21300178 -- Power seller DE -- Basel vs Grasshoppers, 13/04/2019, 1 day(s), 4 hours ago -- Buyer believe that he got wrong ticket section.
From: Himanshu Manral <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sun, 14 Apr 2019 14:09:10 -0700 (MST)

Hello Rosette, 

I've checked the case history along with ticket details and matched it with the e-tickets. 
It turned out that the buyer has received the correct tickets. 
Try to wrap up the case but error occured- Wrong ticket email required. 
The case is in follow up now. 

Regards, 
Himanshu