Subject: Re: 20124531, Fan seller, FC Bayern München vs SV Werder Bremen, 20/04/2019, DP issue
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Natalia Cabrera Castilla <[email-masked]>
Date: Sat, 13 Apr 2019 16:47:58 +0000

Hi

Buyer has been refunded.

Thanks

Stephen

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From: Rosette Modiri <[email-masked]>
Sent: Saturday 13 April 2019 09:25:25
To: India Inbox
Cc: Natalia Cabrera Castilla
Subject: Fwd: 20124531, Fan seller, FC Bayern München vs SV Werder Bremen, 20/04/2019, DP issue

Hi there,

This particular order is in Pending Substitution and the buyer has provided the DA as requested in order to receive paper tickets.

Could you please inform agata.domanska that the buyer has confirmed their delivery address.

Kind Regards,
Rosette
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From: "Natalia Cabrera Castilla" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Saturday, 13 April, 2019 05:41:03
Subject: 20124531, Fan seller, FC Bayern München vs SV Werder Bremen,  20/04/2019, DP issue

Rosette,

Buyer has provided DA as requested in order to provide paper tickets instead of etix however  I am unable to change DP to paper tickets because transaction is peding subs and system is asking me to update tickets location.

Please, inform to substitution team in order to subs the order and them change DP to paper, as they mention at the history case.

Thanks
--
Kind Regards
Natalia