Subject: Re: 21299708/ Broker UK/ Romeo and Juliet/ 13/04/2019: ticket issue
From: Agnieszka Dominiak <[email-masked]>
To: Artur Himich <[email-masked]>, India Inbox <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Gillbrinne Zola Moke <[email-masked]>
Date: Sat, 13 Apr 2019 16:45:04 +0000

checking now..

Kind Regards,
Agnieszka Dominiak
Seller Support
Team Leader: Artur Himich

________________________________
From: Artur Himich
Sent: Saturday, April 13, 2019 5:43:47 PM
To: Agnieszka Dominiak; India Inbox
Cc: Rosette Modiri; Gillbrinne Zola Moke
Subject: RE: 21299708/ Broker UK/ Romeo and Juliet/ 13/04/2019: ticket issue

Thanks Ag, Do we have subs?

From: Agnieszka Dominiak
Sent: 13 April 2019 17:43
To: Artur Himich <[email-masked]>; India Inbox <[email-masked]>
Cc: Rosette Modiri <[email-masked]>; Gillbrinne Zola Moke <[email-masked]>
Subject: Re: 21299708/ Broker UK/ Romeo and Juliet/ 13/04/2019: ticket issue

Seller stated that there will be no issue with those tickets and buyer will be able to collect them from box office by themselves.

Kind Regards,

Agnieszka Dominiak

Seller Support

Team Leader: Artur Himich

________________________________

From: Agnieszka Dominiak
Sent: Saturday, April 13, 2019 5:40:24 PM
To: Artur Himich; India Inbox
Cc: Rosette Modiri; Gillbrinne Zola Moke
Subject: Re: 21299708/ Broker UK/ Romeo and Juliet/ 13/04/2019: ticket issue

Seller has only 1 order for event. Seller stated that he does this all the time and that buyers have to go to the gate and stuff will exchange them for paper tickets with bar code. Seller didn't get permission from us for COBO.

Kind Regards,

Agnieszka Dominiak

Seller Support

Team Leader: Artur Himich

________________________________

From: Artur Himich
Sent: Saturday, April 13, 2019 3:51:37 PM
To: India Inbox; Agnieszka Dominiak
Cc: Rosette Modiri; Gillbrinne Zola Moke
Subject: RE: 21299708/ Broker UK/ Romeo and Juliet/ 13/04/2019: ticket issue

@Agnieszka Dominiak<mailto:[email-masked]> please check this, was seller alowed to fulfil with COBO Tix check all of his ord3ers if it’s the same issue.

From: India Inbox
Sent: 13 April 2019 13:45
To: Artur Himich <[email-masked]<mailto:[email-masked]>>
Cc: Rosette Modiri <[email-masked]<mailto:[email-masked]>>; Gillbrinne Zola Moke <[email-masked]<mailto:[email-masked]>>
Subject: Fw: 21299708/ Broker UK/ Romeo and Juliet/ 13/04/2019: ticket issue

Hi Artur,

The broker here has provided COBO tickets. Can you confirm we can move to sub here?

Thanks

Stephen

________________________________

From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Saturday 13 April 2019 12:26
To: India Inbox
Cc: Gillbrinne Zola Moke
Subject: Fwd: 21299708/ Broker UK/ Romeo and Juliet/ 13/04/2019: ticket issue

Hi there,

With reference to the above TID, the buyer has reported that they received the tickets but on the tickets it states exchange at box office and there are no barcodes on them. he has provided the proof as well.

Could you please contact seller support to check with the Broker UK if the buyer needs to collect the correct tickets at the venue or not.

Kind Regards,

Rosette

________________________________

From: "Gillbrinne Zola Moke" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 13 April, 2019 17:36:34
Subject: 21299708/ Broker UK/ Romeo and Juliet/ 13/04/2019: ticket issue

Hi Rose

Buyer emailed stating that he received the tickets but they state “exchange at box office.

I checked the tickets: there are no barcode on them its mentioned “exchange at box office.

The proof of tickets are attached

Can you please contact the relevant department and advice ?

Regards,

gilbrinne