Subject: 17044638 - Broker - US - Childish Gambino & Tame Impala & Ariana Grande - Coachella Music Festival 2019 - Weekend 1 - 12/04/2019 - No one at pick up point
From: Saurabh Agarwal <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 11 Apr 2019 14:03:57 -0700 (MST)

Hello Rosette, 

Buyer called and complaint that Stubhub Collection do not have any information regarding the tickets which they have purchased also they have tried calling Eric to the number provided by us but no response. 

Buyer have confirmed the address and the number to which they have tried contact. 
Stubub Collection Omni Rancho Las Palmas Resort & Spa 4100 Bob Hope Dr. Rancho Mirage, CA 92270 

Collection Hours: 
Thursday, April 11: 1:00 PM - 6:00 PM 
Friday, April 12: 10:00 AM - 8:00 PM 

Contact: Eric - 519 860 0146 

Please forward this case to the relevant team so they can get confirmation and then contact buyer confirming the location of tickets. 

Thank you, 
Saurabh Agarwal