Subject: RE: 20499241 , Broker AR , Boca Juniors vs Wilstermann - Copa Libertadores 2019 , 10/04/2019 , Return issues
From: Shanice McNally <[email-masked]>
To: Silvia Floranes <[email-masked]>, Vanessa Cacciaguerra <[email-masked]>, Shauna Hedderman <[email-masked]>, Rosette Modiri <[email-masked]>, Silvia Tortosa <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>, Jessie Tang <[email-masked]>
Date: Wed, 10 Apr 2019 22:56:31 +0000

@Vanessa<mailto:[email-masked]> can you provide the seller with the buyers contact number to call the seller to arrange.

From: Silvia Floranes
Sent: Wednesday 10 April 2019 23:55
To: Vanessa Cacciaguerra <[email-masked]>; Shanice McNally <[email-masked]>; Shauna Hedderman <[email-masked]>; Rosette Modiri <[email-masked]>; Silvia Tortosa <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>; Jessie Tang <[email-masked]>
Subject: Re: 20499241 , Broker AR , Boca Juniors vs Wilstermann - Copa Libertadores 2019 , 10/04/2019 , Return issues

@Shanice<mailto:[email-masked]> can Vanessa call the buyer to give them the seller's number? Right now my only ES agent is on a call.

@Silvia<mailto:[email-masked]> if you finish the call you are in at the moment, can you call this buyer and give them seller's number?

Please both let me know

Thank you

Silvia

________________________________
From: Vanessa Cacciaguerra
Sent: 10 April 2019 22:41:38
To: Shanice McNally; Silvia Floranes; Shauna Hedderman; Rosette Modiri
Cc: Kannedy Namir De Carvalho Barai; Jessie Tang
Subject: Re: 20499241 , Broker AR , Boca Juniors vs Wilstermann - Copa Libertadores 2019 , 10/04/2019 , Return issues

@Silvia Floranes<mailto:[email-masked]>
Seller confirmed that it is impossible to retry the shipping by motobot now because of the time (6:40pm)
He asks for a contact number, or maybe if the buyer could call him to arrange an alternative - maybe the buyer could pick up with him.
If you think it is a valid alternative, his number is +5491167810099 - Nazareno.

________________________________
From: Shanice McNally
Sent: Wednesday 10 April 2019 22:31
To: Silvia Floranes; Shauna Hedderman; Rosette Modiri; Vanessa Cacciaguerra
Cc: Kannedy Namir De Carvalho Barai; Jessie Tang
Subject: RE: 20499241 , Broker AR , Boca Juniors vs Wilstermann - Copa Libertadores 2019 , 10/04/2019 , Return issues

@Vanessa<mailto:[email-masked]> can you help here please.

From: Silvia Floranes
Sent: Wednesday 10 April 2019 22:31
To: Shauna Hedderman <[email-masked]<mailto:[email-masked]>>; Rosette Modiri <[email-masked]<mailto:[email-masked]>>; Shanice McNally <[email-masked]<mailto:[email-masked]>>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]<mailto:[email-masked]>>; Jessie Tang <[email-masked]<mailto:[email-masked]>>
Subject: Re: 20499241 , Broker AR , Boca Juniors vs Wilstermann - Copa Libertadores 2019 , 10/04/2019 , Return issues

@Shanice<mailto:[email-masked]> can the tickets be redelivered to the address below? - Broker AR

________________________________

From: Shauna Hedderman
Sent: 10 April 2019 22:25:44
To: Rosette Modiri
Cc: Kannedy Namir De Carvalho Barai; Jessie Tang; Silvia Floranes
Subject: Re: 20499241 , Broker AR , Boca Juniors vs Wilstermann - Copa Libertadores 2019 , 10/04/2019 , Return issues

Hi @Silvia <mailto:[email-masked]> ,

The DP is ELS, delivery has been attempted but unsuccessful.

The buyer has confirmed the address.

Could the seller be contacted to see if the tickets can be sent again?

Event is in 3 hours.

Brenda Ramires

av boyaca 645 9a, capital federal, codigo postal 1406

buenos aires

capital federal

1406

AR

Kind Regards,

Shaunna

________________________________

From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: 10 April 2019 22:18
To: Shauna Hedderman
Cc: Kannedy Namir De Carvalho Barai; Jessie Tang; Silvia Floranes
Subject: Fwd: 20499241 , Broker AR , Boca Juniors vs Wilstermann - Copa Libertadores 2019 , 10/04/2019 , Return issues

Hi Shauna,

This particular buyer has missed the delivery and the tickets were returned to the sender and DP is ELS. Actually the buyer is chasing the tickets and confirmed their delivery address.

Could you please contact seller support to check with the Broker AR if they can reship the tickets to the address as below.

Brenda Ramires

av boyaca 645 9a, capital federal, codigo postal 1406

buenos aires

capital federal

1406

AR

Event is in 3 hours away.

Kind REgards,

Rosett

________________________________

From: "Kannedy Namir De Carvalho Barai" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 11 April, 2019 02:40:28
Subject: 20499241 , Broker AR , Boca Juniors vs Wilstermann - Copa Libertadores 2019 , 10/04/2019 , Return issues

In reference to TID: 20499241, buyer missed delivery and tickets were sent back to sender. Seller contacted us informing that tickets were undelivered and we returned to him.

Buyer confirmed address and she is requesting us to resend tickets:

Brenda Ramires

av boyaca 645 9a, capital federal, codigo postal 1406

buenos aires

capital federal

1406

AR

Can SS contact seller and request him to resend tickets?

Regards,

Kannedy