Subject: Fwd: 21047416 - Broker US- Deafheaven & Baroness- 10/04/2019 18:30- Buyer wants to update the email address
From: Rosette Modiri <[email-masked]>
To: Shauna Hedderman <[email-masked]>
Cc: Ravi <[email-masked]>, Silvia Floranes <[email-masked]>, jessie tang <[email-masked]>
Date: Wed, 10 Apr 2019 12:44:44 -0700 (MST)

Hi Shauna, 

With reference to the above TID, the buyer has requested for email address change however the event is in few hours and the buyer hasn't downloaded the tickets yet. 

Could you please send the tickets to buyer via CM to [email-masked]. 

Kind Regards, 
Rosette 

From: "Ravi" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 11 April, 2019 00:52:11 
Subject: 21047416 - Broker US- Deafheaven & Baroness- 10/04/2019 18:30- Buyer wants to update the email address 

Hi Rosette, 

With reference to TID : 21047416. Buyer called saying he has no access to his email anymore and he cannot remember his password for his viagogo account. Kindly help in updating the new email address so that buyer can download the tix. Event is taking place in 3 hours. 

Email needs to be updated - [email-masked] 
Old email address- [email-masked]