Subject: 21196162 , Fan Seller , Unibet Premier League Darts 2019 , 11/04/2019 , Issues with sale cancellation;
From: Kannedy Namir De Carvalho Barai <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Wed, 10 Apr 2019 12:15:23 -0700 (MST)

Hi Rosette, 

In reference to TID: 21196162, seller's LMS has been cancelled and subbed after tickets had been received by LMS and charge was applied. There's a WI on case informing that tickets have been lost in transit. 
Seller informed that she had received an email stating that tickets had been received and after on day was cancelled. 
Seller also missed MSBD (06/04/2019) but stated that she called and was assured that she could ship tickets on 08/04/2019. 

I have already informed seller that there is nothing that can be done but she will not be able to collect her tickets as they have been lost is transit. 

Could you advise what can be done here? 

Regards, 
Kannedy