Subject: Re: 21178356 , Broker US , Top Rank Boxing - Terence Crawford vs. Amir Khan , 20/04/2019 , Returns issues
From: Lincoln Ferreira <[email-masked]>
To: India Inbox <[email-masked]>, Rosette Modiri <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>, Brian Sexton <[email-masked]>
Date: Wed, 10 Apr 2019 13:36:03 +0000

Hi Jose,

The seller must be paid, the order should have been refunded only after the tickets were returned.

Kind regards,

Lincoln Ferreira
CS.NY Seller Support US-CA
[email-masked]
(415) 429-1056 Ext. 4646

________________________________
From: India Inbox
Sent: Wednesday, April 10, 2019 12:04:12 AM
To: Rosette Modiri; CS.NewYork
Cc: Kannedy Namir De Carvalho Barai; Brian Sexton
Subject: Re: 21178356 , Broker US , Top Rank Boxing - Terence Crawford vs. Amir Khan , 20/04/2019 , Returns issues

Hi,

In this case buyer has been refunded as US cancellation but buyer has received tickets too.

Buyer won't send back tickets.

Please can we advise seller about this?

Kind regards

Jose

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 09 April 2019 19:46:38
To: India Inbox
Cc: Kannedy Namir De Carvalho Barai
Subject: Fwd: 21178356 , Broker US , Top Rank Boxing - Terence Crawford vs. Amir Khan , 20/04/2019 , Returns issues

Hi there,

The buyer of this order requested for cancellation as per BR right however the tickets were shipped to him and the case was escalated to payment to refund buyer. Actually the buyer has informed that he doesn't have time to ship the tickets back and requesting for seller to cancel these tickets.

Could you please notify CSNY that this buyer is unable to ship the tickets back however he is eligible for refund as per BR law.

Kind Regards,
Rosette
________________________________
From: "Kannedy Namir De Carvalho Barai" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Tuesday, 9 April, 2019 06:31:45
Subject: 21178356 , Broker US , Top Rank Boxing - Terence Crawford vs. Amir Khan , 20/04/2019 , Returns issues

Hi Rosette,

In reference to TID: 21178356, buyer requested cancellation but tickets were shipped to him. Buyer is now requesting seller to cancel as he does not put up on work to ship the back,

Could you help here?

Regards,

Kannedy