Subject: Re: 21157040 / broker / Arizona Hotshots vs. Birmingham Iron 07/04/2019 17:00 / buyer says event cancelled and seeks refund.
From: "Ravi Shanker. Sharma" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 9 Apr 2019 18:38:11 -0700 (MST)

Hi Rosette, 

I tried calling customer but can't call the buyer due to time difference it's 2.30 am. 

Regards, 
Ravi Shanker Sharma 

From: "Rosette Modiri" <[email-masked]> 
To: "Ravi" <[email-masked]> 
Cc: "Sumit Gangwar" <[email-masked]> 
Sent: Wednesday, 10 April, 2019 05:48:21 
Subject: Fwd: 21157040 / broker / Arizona Hotshots vs. Birmingham Iron 07/04/2019 17:00 / buyer says event cancelled and seeks refund. 

Hi Ravi, 

Can you please call this buyer and check if they have received the tickets to their TM account as the seller hasn't uploaded Proof of transfer. 

Kind Regards, 
Rosette 

From: "Sumit Gangwar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 10 April, 2019 04:44:04 
Subject: 21157040 / broker / Arizona Hotshots vs. Birmingham Iron 07/04/2019 17:00 / buyer says event cancelled and seeks refund. 

Hi Rosette, 

This is regarding above mentioned TID,buyer mailed to inform that the event was cancelled and is seeking refund. 
I could not find any information on internet about event being cancelled and while checking case history it was stated 
that seller never provided proof of purchase( ticket master), so we need to know whether buyer got tickets or not. 

Kindly assign it to calling agent. 

Regard's 
Sumit