Subject: Re: 19227112 / broker US / Kiss 2 day(s), 20 hours ago PNC Arena, Raleigh, US / buyer was not able to use tickets.
From: Jitender Pratap Singh <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 9 Apr 2019 15:17:17 -0700 (MST)

Dear Rosette 

I tried to call the buyer but she didn't picked up the call. 

Regards 
Jitender 

From: "Rosette Modiri" <[email-masked]> 
To: "Jitender Pratap Singh" <[email-masked]> 
Cc: "Sumit Gangwar" <[email-masked]> 
Sent: Wednesday, April 10, 2019 2:25:13 AM 
Subject: Re: 19227112 / broker US / Kiss 2 day(s), 20 hours ago PNC Arena, Raleigh, US / buyer was not able to use tickets. 

Hi Jitender, 

Can you please take ownership of this case. 

Rosette, 

From: "Sumit Gangwar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 10 April, 2019 01:30:39 
Subject: 19227112 / broker US / Kiss 2 day(s), 20 hours ago PNC Arena, Raleigh, US / buyer was not able to use tickets. 

Hi Rossette, 

This is regarding the above mentioned TID, the buyer said he was unable to use the tickets and is seeking refund. 
Kindly assign the case to calling agent as i had not been assigned phone to make calls. 

Regard's 
Sumit