Subject: Re: 19227112 / broker US / Kiss 2 day(s), 20 hours ago PNC Arena, Raleigh, US / buyer was not able to use tickets.
From: Rosette Modiri <[email-masked]>
To: Jitender Pratap Singh <[email-masked]>
Cc: Sumit Gangwar <[email-masked]>
Date: Tue, 9 Apr 2019 13:55:13 -0700 (MST)

Hi Jitender, 

Can you please take ownership of this case. 

Rosette, 

From: "Sumit Gangwar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 10 April, 2019 01:30:39 
Subject: 19227112 / broker US / Kiss 2 day(s), 20 hours ago PNC Arena, Raleigh, US / buyer was not able to use tickets. 

Hi Rossette, 

This is regarding the above mentioned TID, the buyer said he was unable to use the tickets and is seeking refund. 
Kindly assign the case to calling agent as i had not been assigned phone to make calls. 

Regard's 
Sumit