Subject: 15439127 / account recovery issue.
From: Sumit Gangwar <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 9 Apr 2019 13:37:10 -0700 (MST)

Hi Rosette, 

This is regarding the above mentioned Case ID, the customer is blocked . 
A banner states that we should call the customer to help him recover account. 
Kindly assign the case to calling agent. 

Kindly get it checked with the relevant team. 

Regard's 
Sumit