Subject: FW: [OLS COMMS] - Rejected at Gate - Buyer did not print etickets
From: Brian Sexton <[email-masked]>
To: Mansi Chhabra <[email-masked]>, Sankarshan Rajan <[email-masked]>, Worchuirin M <[email-masked]>, Ashwinee Latchayya <[email-masked]>, Parvez Alam <[email-masked]>, Anurag Pradhan <[email-masked]>, Rosette Modiri <[email-masked]>, Caleb Lundinga Lodi <[email-masked]>, Charanjit Singh Sandhu <[email-masked]>
Cc: Virat Joshi <[email-masked]>, Jana Garbe <[email-masked]>, David Lee <[email-masked]>, Maiwenn Gouthe <[email-masked]>
Date: Tue, 9 Apr 2019 17:16:35 +0000

Hi all,

Can everyone please read and confirm as understood the new RAG comms update regarding printing tickets.

The wiki has also been updated.

This is a very important update so please make sure agents are aware.

Kind regards,
Brian

From: Jana Garbe
Sent: Tuesday 9 April 2019 17:57
To: CSLeads <[email-masked]>
Cc: Maiwenn Gouthe <[email-masked]>; David Lee <[email-masked]>
Subject: [OLS COMMS] - Rejected at Gate - Buyer did not print etickets
Importance: High

Hi all,

As advised previously on the Wiki update, I have now sent out COMMS regarding the issue of "Buyer not printing their etickets".

Please ensure that all agents read through the COMMS at their earliest convenience and mark the course as "complete".

If you have  any questions, please do not hesitate to contact the Training and Quality Team.

Kind regards,

Jana Garbe
Training & Quality
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