Subject: Fwd: 20998994 - Broker BR - Sandy & Junior - 24/08/2019 - need to assign another PT agent
From: Ashwinee Latchayya <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Tue, 9 Apr 2019 10:02:11 -0700 (MST)

Hi Rose, 

As Edi is off for the next two days, can you assign this to a PT agent to take ownership. 

Can the agent you assign this to, mention in his CIAN that Edi is off for 2 days and this was reassigned. 

Kind Regards, 
Ash 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 9 April, 2019 22:00:59 
Subject: Re: 20998994 - Broker BR - Sandy & Junior - 24/08/2019 - need to assign another PT agent 

Hi Ash, 

As i will be OFF for the next 2 days, could you please reassign this case to another PT agent. 

Please ask the agent to mention on the CIAN note that the case was assigned to him because i will be OFF 

Regards, 
Edivaldo 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 9 April, 2019 13:33:31 
Subject: Re: 20998994 - Broker BR - Sandy & Junior - 24/08/2019 - need to assign another PT agent 

Hi Ash, 

I took ownership of the case and it is now on my follow up. 
Will call the buyer and solve the issue at the appropriate time as it's too early in Brazil. 

Regards, 
Edivaldo 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
Cc: "Mansi Chhabra" <[email-masked]> 
Sent: Tuesday, 9 April, 2019 12:07:56 
Subject: Fwd: 20998994 - Broker BR - Sandy & Junior - 24/08/2019 - need to assign another PT agent 

Hi Edi, 

PFB. 

Kind Regards, 
Ash 

From: "Mansi Chhabra" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Edivaldo Manuel Augusto Pereira" <[email-masked]>, "Vipin Rawat" <[email-masked]> 
Sent: Tuesday, 9 April, 2019 12:03:58 
Subject: Re: 20998994 - Broker BR - Sandy & Junior - 24/08/2019 - need to assign another PT agent 

Hi Ash, 

Can you please remind Edi to take ownership of this case? 

Thank You 
Mansi 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
Cc: "Mansi Chhabra" <[email-masked]>, "Vipin Rawat" <[email-masked]> 
Sent: Sunday, 7 April, 2019 13:03:00 
Subject: 20998994 - Broker BR - Sandy & Junior - 24/08/2019 - need to assign another PT agent 

Hi Edi, 

Can you take ownership of this case please. 

Kind Regards, 
Ash 

From: "Mansi Chhabra" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Vipin Rawat" <[email-masked]> 
Sent: Sunday, 7 April, 2019 12:57:38 
Subject: Fwd: 20998994 - Broker BR - Sandy & Junior - 24/08/2019 - need to assign another PT agent 

Hi Ash, 

Can you please assign this case to any PT agent to call? 

Thank You 
Mansi 

From: "Vipin Rawat" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Sent: Sunday, 7 April, 2019 11:57:09 
Subject: 20998994 - Broker BR - Sandy & Junior - 24/08/2019 - need to assign another PT agent 

Hi Mansi, 

Could you please flag this case to another agent who can call Brasil at their business hour , i can not do at my shift, 

Thanks and Regards 
Vipin Rawat