Subject: Fwd: 21200657 - Fan seller - Charlie And The Chocolate Factory - 10/04/2019 - reassign
From: Ashwinee Latchayya <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Tue, 9 Apr 2019 09:59:21 -0700 (MST)

Hi Rose, 

As Edi is off for the next two days, can you assign this to a PT agent to take ownership. 

Can the agent you assign this to, mention in his CIAN that Edi is off for 2 days and this was reassigned. 

The buyer said the tickets is wrong but we can see the section he listed is stalls and provided stalls tickets. Perhaps if he has another transaction, he might have used them there. 

Kind Regards, 
Ash 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 9 April, 2019 22:26:52 
Subject: 21200657 - Fan seller - Charlie And The Chocolate Factory - 10/04/2019 - reassign 

Hi Ash, 

In reference to the above TID. The seller of this transaction emailed saying that the tickets were wrong but i couldn't quite understand what was wrong with the tickets after investigating it. 
Tried to call the seller with no success and setup a follow up to call him tomorrow. 

As i will be OFF could you please assign this to an EN agent. 

Regards, 
Edivaldo