Subject: Re: 20934874 , Broker-US , DROELOE - The Choices We Face Part 2, 23/03/2019 20:00 (Local)- RAG case needs to be reassigned to Rebecca
From: Rebecca Foley <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Virendra Singh <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Tue, 9 Apr 2019 13:56:33 +0000

Hi Meghan,

Will forward it now.

Thanks,
Rebecca
________________________________
From: India Inbox
Sent: 09 April 2019 13:11
To: Rebecca Foley
Cc: Virendra Singh; Rosette Modiri; India Inbox
Subject: RE: 20934874 , Broker-US , DROELOE - The Choices We Face Part 2, 23/03/2019 20:00 (Local)- RAG case needs to be reassigned to Rebecca

Hey Rebecca,

Could you help here ? If you have received the approval could you forward to CSpayments ?

Thanks,

Meghan

From: Rosette Modiri <[email-masked]>
Sent: Monday, April 8, 2019 7:50 PM
To: India Inbox <[email-masked]>
Cc: Virendra Singh <[email-masked]>
Subject: Fwd: 20934874 , Broker-US , DROELOE - The Choices We Face Part 2, 23/03/2019 20:00 (Local)- RAG case needs to be reassigned to Rebecca

Hi there,

With reference to the above TID, the buyer was RAG due to age restriction and the case was escalated to payment by rebecca.foley to refund the buyer as instructed by CSNY and actually payment team is asking for CSNY approval to be forwarded to CSpayment in order to refund.

Could you please inform rebecca.foley to request for CSNY approval in this order.

Kind Regards,

Rosette

________________________________

From: "Virendra Singh" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 8 April, 2019 22:39:58
Subject: 20934874 , Broker-US , DROELOE - The Choices We Face Part 2,  23/03/2019 20:00 (Local)- RAG case needs to be reassigned to Rebecca

Dear Rosette,

With reference to above TID, case needs to reassigned to Rep Rebecca. Foley as she had forwarded companint to Payment Team in order to initiate a full refund.However , case notes suggests that she first need to seek approval of CS.NY

Could you please contact with consult team and assign the case to her.

Best regards,
Virendra Singh