Subject: Re: 21178654 - Broker - US - Leon Bridges & Jess Glynne - 20/04/2019 - Tickets re-transfer
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Saurabh Agarwal <[email-masked]>, Brian Sexton <[email-masked]>
Date: Tue, 9 Apr 2019 11:12:45 +0000

Hi all,

Buyer is chasing tickets but the transaction state is complete.

Please can someone contact seller to resend tickets?

Kind regards

Jose

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 08 April 2019 22:49:27
To: India Inbox
Cc: Saurabh Agarwal
Subject: Fwd: 21178654 - Broker - US - Leon Bridges & Jess Glynne - 20/04/2019 - Tickets re-transfer

Hi there,

The buyer of this order is chasing their tickets and she has provided the proof of TM account.

Could you please contact CSNY to check with the Broker US if they can re-transfer the tickets to buyer.

Kind Regards,
Rosette
________________________________
From: "Saurabh Agarwal" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Tuesday, 9 April, 2019 02:27:37
Subject: 21178654 - Broker - US - Leon Bridges & Jess Glynne - 20/04/2019 - Tickets re-transfer

Hello Rosette,

Buyer claimed that they haven't received any email from ticketmaster or have any tickets in their Ticketmaster Mobile app. Earlier agent helped the buyer with the tickets and asked for screenshots from their email confirming that they have not received any email from Ticketmaster/Venue.

Can we forward this case to the relevant department for asking seller to re-transfer the tickets to buyer email - [email-masked].

Thank you,
Saurabh Agarwal