Subject: Re: Red Flag - 20984187
From: Mansi Chhabra <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 8 Apr 2019 20:00:28 -0700 (MST)

Hi Rosette, 

I have reviewed the case with Yash. 

Thank You 
Mansi 

From: "Rosette Modiri" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Sent: Monday, 8 April, 2019 23:10:05 
Subject: Red Flag - 20984187 

Hi Mansi, 

Can you please review this red flag with Yash. 

martina doran 
Reference ID: TID: 20984187 

Audit Result: Red Flag - Error Type: Reply Skills - Agent sent an email that was for the fan seller, to the buyer. 

Comments and Tips: 

Agent emailed the no payment RAG blurb to the buyer instead of to the fan seller at first, later they sent it to the fan seller after buyer had asked if the email was for them. 

Regards, 
Rosette