Subject: Fwd: 21178654 - Broker - US - Leon Bridges & Jess Glynne - 20/04/2019 - Tickets re-transfer
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Saurabh Agarwal <[email-masked]>
Date: Mon, 8 Apr 2019 15:49:27 -0700 (MST)

Hi there, 

The buyer of this order is chasing their tickets and she has provided the proof of TM account. 

Could you please contact CSNY to check with the Broker US if they can re-transfer the tickets to buyer. 

Kind Regards, 
Rosette 

From: "Saurabh Agarwal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 9 April, 2019 02:27:37 
Subject: 21178654 - Broker - US - Leon Bridges & Jess Glynne - 20/04/2019 - Tickets re-transfer 

Hello Rosette, 

Buyer claimed that they haven't received any email from ticketmaster or have any tickets in their Ticketmaster Mobile app. Earlier agent helped the buyer with the tickets and asked for screenshots from their email confirming that they have not received any email from Ticketmaster/Venue. 

Can we forward this case to the relevant department for asking seller to re-transfer the tickets to buyer email - [email-masked]. 

Thank you, 
Saurabh Agarwal