Subject: 21178654 - Broker - US - Leon Bridges & Jess Glynne - 20/04/2019 - Tickets re-transfer
From: Saurabh Agarwal <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 8 Apr 2019 13:57:37 -0700 (MST)

Hello Rosette, 

Buyer claimed that they haven't received any email from ticketmaster or have any tickets in their Ticketmaster Mobile app. Earlier agent helped the buyer with the tickets and asked for screenshots from their email confirming that they have not received any email from Ticketmaster/Venue. 

Can we forward this case to the relevant department for asking seller to re-transfer the tickets to buyer email - [email-masked]. 

Thank you, 
Saurabh Agarwal