Subject: 20525834 - Broker - AU - Jennifer Lopez - 29/06/2019 - DP Change
From: Saurabh Agarwal <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 8 Apr 2019 13:05:37 -0700 (MST)

Hello Rosette, 

Buyer called and asking for re-transfer of tickets as the delivery plan is "Mobile QR Code" and the email address earlier was incorrect. Seller uploaded e-tickets instead of Mobile QR code. Earlier agents tried sending the download link but it isn't working. Buyer updated his email address to [email-masked] which isn't reflected on CSL yet, later checked and there is a different account with the same having pending orders. Will call the buyer for letting them know about it. 

Till then, will you please forward this case to the relevant team for DP change to e-tickets. 

Thank you, 
Saurabh Agarwal