Subject: Re: 21191445 , Broker-HK , Hong Kong Sevens 2019 - Saturday, 06/04/2019 07:00 (Local)- Buyer is chasing the tickets (ELS)
From: Yvonne Yen <[email-masked]>
To: Andy Shih <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Virendra Singh <[email-masked]>, CSLeads.APAC <[email-masked]>, Brian Sexton <[email-masked]>
Date: Sun, 7 Apr 2019 02:29:31 +0000

Hi Andy,

ELS order, could you please assist to investigate?

Thank you.

Best Regards,

Yvonne.Yen
CSAPAC Customer Facing Agent
Team Leader : Jessie Tang

________________________________
From: Brian Sexton
Sent: 06 April 2019 22:03:11
To: CSLeads.APAC
Cc: Rosette Modiri; Virendra Singh
Subject: FW: 21191445 , Broker-HK , Hong Kong Sevens 2019 - Saturday, 06/04/2019 07:00 (Local)- Buyer is chasing the tickets (ELS)

Hi,

Could someone please ask the Broker HK for proof of delivery? Buyer claims they did not receive the tickets.

Kind regards,

Brian

From: Rosette Modiri <[email-masked]>
Sent: Saturday 6 April 2019 08:10
To: India Inbox <[email-masked]>
Cc: Virendra Singh <[email-masked]>
Subject: Fwd: 21191445 , Broker-HK , Hong Kong Sevens 2019 - Saturday, 06/04/2019 07:00 (Local)- Buyer is chasing the tickets (ELS)

Hi There,

With reference to the above TID, the buyer reported that they didn't receive their tickets and the event is over.

Could you please contact seller support to request for proof of delivery from the Broker HK as the DP is ELS.

Kind Regards,

Rosette

________________________________

From: "Virendra Singh" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 6 April, 2019 07:01:21
Subject: 21191445 , Broker-HK , Hong Kong Sevens 2019 - Saturday,  06/04/2019 07:00 (Local)- Buyer is chasing the tickets (ELS)

Dear Rosette,

With reference to above TID, buyer is looking for tickets:

DP: Express Local Shipping (HK) - Lala Move

Seller: Broker -HK

When: 2 hours ago

State : Pending Shipment

High Priority Case

Could you please check with SS so that tickets could be provided to the buyer in last minute?

Best regards,
Virendra Singh