From: Rosette Modiri <[email-masked]>
To: Natalia Cabrera Castilla <[email-masked]>
Cc: Mansi Chhabra <[email-masked]>, Valeria Julia <[email-masked]>
Date: Sat, 6 Apr 2019 17:25:39 -0700 (MST)

Hi Natalia, 

Please take ownership of these cases. 

19877305 	MX 	Buyer reported 3 weeks ago that event was cancelled. No reported to EDM previously. Check online, no found info related to cancellation. Venue, no phone call (number from google belongs to city hall)Check EI: 3168964, two transactions (other order 20404462, buyer no reported issue, other agent was pending to speak to buyer to get more info) same Seller: Long Tail, TS: Complete. B is from MX so I cant call to ask for proof. 
21196112 	AR 	Seller chasing payments 

Kind Regards, 
Rosette