Subject: Fwd: 20938504 - Fan seller - Xolos de Tijuana vs. America - Liga MX - 06/04/2018 - pickup instructions not received
From: Rosette Modiri <[email-masked]>
To: ana alvarez <[email-masked]>
Cc: Vikram Diwan <[email-masked]>
Date: Sat, 6 Apr 2019 15:25:08 -0700 (MST)

Hi Ana, 

This is a SMC case, the order has been redirected from TID 21214064 to 20938504. The final buyer has received the pickup details email however there are no any pickup instructions in the email. 

Could you please contact seller support to confirm the pickup instructions with the Broker MX (original seller) and the event is in 4 hours away. 

Kind Regards, 
Rosette 

From: "Vikram Diwan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 7 April, 2019 03:14:45 
Subject: 20938504 - Fan seller - Xolos de Tijuana vs. America - Liga MX - 06/04/2018 - pickup instructions not received 

Hi Rose, 

The buyer called in saying that they have not received the pickup instruction. 
Buyer was sent an email recently about the pickup instruction but without any instruction. 
Seller is Fan seller and Event is 4 hours. 
Can you help here? 

Kind regards, 
Vikram