Subject: 21143487 - Deal Manger - Qapital 2019 - 06/04/2019 - Error getting tickets
From: Vikram Diwan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 6 Apr 2019 14:25:10 -0700 (MST)

Hi Rose, 

The buyer called in and said that they received proof of payment instead of actual tickets. 
The delivery plan is e-ticket Paylogic Allocation and the on the tickets there are instructions for the buyer to get the personalised tickets. 
When buyer follows the instructions then voucher code provided are shown to not working. 
Buyer has provided proof. 
Can you help here? 

Kind regards, 
Vikram