Subject: Re: 21115135 - Broker US - Big Apple Circus - Boston - 06/04/2019 - Event wrong time on the tickets
From: Ana Alvarez <[email-masked]>
To: Rosette Modiri <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Nathan <[email-masked]>, Silvia Floranes <[email-masked]>, Jessie Tang <[email-masked]>
Date: Sat, 6 Apr 2019 20:17:09 +0000

Hi @CS.NewYork<mailto:[email-masked]>

Could we have some help here please? Buyer purchased tickets for 3 pm gig but they received 11 am ones.

Could this PS be contacted and asked to provide correct tickets or could this order be subbed?

Thanks!

Kind Regards,
Ana.
________________________________
From: Rosette Modiri <[email-masked]>
Sent: Saturday, April 6, 2019 8:13 PM
To: Ana Alvarez
Cc: Nathan; Silvia Floranes; Jessie Tang
Subject: Fwd: 21115135 - Broker US - Big Apple Circus - Boston - 06/04/2019 - Event wrong time on the tickets

Hi Ana,

The buyer of this had purchased the tickets for Big Apple Circus - Boston on 06/04/2019 at 3 pm however the tickets received show 11 am. Actually the buyer is at the venue and chasing the correct tickets.

Could you please contact CSNY to check with the Broker US if they can provide the tickets with the correct time.

Kind Regards,
Rosette
________________________________
From: "Nathan" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Sunday, 7 April, 2019 00:07:52
Subject: 21115135 - Broker US - Big Apple Circus - Boston - 06/04/2019 - Event wrong time on the tickets

Hi Rosette,

Referring to the above TID, buyer called us was chasing for the correct tickets time. Event within 1 hour, can you please check this with the relevant team contacting broker US to provide the correct e tickets time.

Buyer purchased tickets event around 3 PM
Buyer received the e tickets around 11 AM

Best Regards,
Nathan