Subject: Re: 18422306 - BROKER UK - Shawn Mendes - 06/04/20 - login issues
From: Ana Alvarez <[email-masked]>
To: Shanice McNally <[email-masked]>, Rosette Modiri <[email-masked]>
Cc: Anshul Khandelwal <[email-masked]>, Silvia Floranes <[email-masked]>, Jessie Tang <[email-masked]>
Date: Sat, 6 Apr 2019 19:10:36 +0000

Hi there,

Tickets sent through CM.

Thanks!

Kind Regards,
Ana.
________________________________
From: Shanice McNally
Sent: Saturday, April 6, 2019 8:07 PM
To: Ana Alvarez; Rosette Modiri
Cc: Anshul Khandelwal; Silvia Floranes; Jessie Tang
Subject: RE: 18422306 - BROKER UK - Shawn Mendes - 06/04/20 - login issues

Tickets attached – thanks.

From: Ana Alvarez
Sent: Saturday 6 April 2019 19:19
To: Rosette Modiri <[email-masked]>; Shanice McNally <[email-masked]>
Cc: Anshul Khandelwal <[email-masked]>; Silvia Floranes <[email-masked]>; Jessie Tang <[email-masked]>
Subject: Re: 18422306 - BROKER UK - Shawn Mendes - 06/04/20 - login issues

Hi guys,

Please note buyer had downloaded these tickets 5 times already:

@Shanice<mailto:[email-masked]> could you please download these tickets so I can send them through CM to this buyer?

Thanks!

Kind Regards,

Ana.

________________________________

From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, April 6, 2019 7:14 PM
To: Ana Alvarez
Cc: Anshul Khandelwal; Silvia Floranes; Jessie Tang
Subject: Fwd: 18422306 - BROKER UK - Shawn Mendes - 06/04/20 - login issues

Hi Ana,

The buyer of this order is unable to access the account and the event has started already. The buyer wants to download their tickets.

Could you please send the tickets to buyer via CM to [email-masked]<mailto:[email-masked]>.

Kind Regards,

Rosette

________________________________

From: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
To: "ana alvarez" <[email-masked]<mailto:[email-masked]>>
Cc: "Anshul Khandelwal" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 6 April, 2019 23:42:45
Subject: Fwd: 18422306 - BROKER UK - Shawn Mendes - 06/04/20 - login issues

Hi Ana,

The buyer of this order is unable to access the account and the event has started already. The buyer wants to download their tickets.

Could you please send the tickets to buyer via CM to [email-masked]<mailto:[email-masked]>.

Kind Regards,

Rosette

________________________________

From: "Anshul Khandelwal" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 6 April, 2019 22:59:47
Subject: 18422306 - BROKER UK - Shawn Mendes - 06/04/20 - login issues

Hi Rosette,

Buyer called stating that she unable to login into the viagogo account.

Tickets need to be transferred on : [email-masked]<mailto:[email-masked]>

Could you please contact CSNY to send the tickets via customer mail to the buyer email address?

Thanks&Regards,

Anshul