Subject: Re: 21161748 / UB40 featuring Ali Campbell, Astro and Mickey Virtue / 06/04/2019 / Live Rag
From: Ana Alvarez <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Ritesh Sinha <[email-masked]>, Silvia Floranes <[email-masked]>, Jessie Tang <[email-masked]>
Date: Sat, 6 Apr 2019 18:59:50 +0000

Hi guys,

I'm trying to call the buyer now with no luck.
Also, please follow the correct live RAG procedure:

I'll follow the procedure myself in this order, but please do not forget to follow the previous screenshot when you encounter a live RAG.

Kind Regards,
Ana.
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From: Rosette Modiri <[email-masked]>
Sent: Saturday, April 6, 2019 7:28 PM
To: Ana Alvarez
Cc: Ritesh Sinha; Silvia Floranes; Jessie Tang
Subject: Fwd: 21161748 / UB40 featuring Ali Campbell, Astro and Mickey Virtue / 06/04/2019 / Live Rag

Hi Ana,

We have a live RAG here, the buyer would like to receive replacement ticket and there are tickets available on our website.

Could you please get this order replaced.

Kind Regards,
Rosette
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From: "Ritesh Sinha" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Saturday, 6 April, 2019 23:53:28
Subject: 21161748 / UB40 featuring Ali Campbell, Astro and Mickey Virtue  / 06/04/2019 / Live Rag

Hi Rosette,

This is Live rag, buyer is on the call, waiting for a replacement ticket.

Please look into the case.

Thanks,
Ritesh Sinha