Subject: FW: 20627947 , Fan Seller , Hugh Jackman , 17/08/2019 , Fraud issues
From: Brian Sexton <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>
Date: Sat, 6 Apr 2019 13:56:14 +0000

Hi Rosette,

The seller has been unblocked now, could you please escalate to payments to reverse the seller charge if the seller has been charged for these orders?

Please also advise the seller that they can list tickets again.

Kind regards,
Brian

From: Rosette Modiri <[email-masked]>
Sent: Saturday 6 April 2019 07:14
To: India Inbox <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>
Subject: Fwd: 20627947 , Fan Seller , Hugh Jackman , 17/08/2019 , Fraud issues

Hi,

With reference to the above TID, the seller is asking the reason why all the 3 transactions have been cancelled and as per the case history, it states fraudulent seller with high RAG risk and the seller was temporarily blocked.

Could you please check with Fraud team if the seller can be unblocked here or not.

Kind Regards,
Rosette
________________________________
From: "Kannedy Namir De Carvalho Barai" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 6 April, 2019 05:10:44
Subject: 20627947 , Fan Seller , Hugh Jackman , 17/08/2019 , Fraud issues

Hi Rosette,

In reference to TID: 20627947, seller has has 3 transactions cancelled due to High RAG Risk. Seller called asking why all these transactions were cancelled and she was temporarily blocked. Seller informed that he had provided proof of purchase.

Could request Fraud team for more details regarding this issue with this particular seller?

Regards,
Kannedy