Subject: Re: 20644498 - Broker UK - Hot Chip - 06/04/2019 - Wrong quantity "
From: Rosette Modiri <[email-masked]>
To: ana alvarez <[email-masked]>
Date: Fri, 5 Apr 2019 11:43:00 -0700 (MST)

Hi Ana, 

Thanks for the update. 

Kind Regards, 
Rosette. 

From: "ana alvarez" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "eduardo Filipe Fernanadez" <[email-masked]>, "Silvia Floranes" <[email-masked]>, "jessie tang" <[email-masked]> 
Sent: Saturday, 6 April, 2019 00:08:49 
Subject: Re: 20644498 - Broker UK - Hot Chip - 06/04/2019 - Wrong quantity " 

Hi there, 

Please ask buyer to ship tickets to Limerick before event. We will pay for shipping costs. 

Thanks! 

Kind Regards, 
Ana. 

From: Rosette Modiri <[email-masked]> 
Sent: Friday, April 5, 2019 7:24 PM 
To: Ana Alvarez 
Cc: eduardo Filipe Fernanadez; Silvia Floranes; Jessie Tang 
Subject: Fwd: 20644498 - Broker UK - Hot Chip - 06/04/2019 - Wrong quantity " 
Hi Ana, 

The buyer of this order has informed us that they received 4 tickets however they purchased only 2 and the event is quite close. 

Can you please contact seller support to check with the Broker UK if they can invalidate the 2 extra tickets as they will not reach to the seller on time if the buyer returns them. 

Kind Regards, 
Rosette 

From: "eduardo Filipe Fernanadez" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 5 April, 2019 23:39:00 
Subject: 20644498 - Broker UK - Hot Chip - 06/04/2019 - Wrong quantity " 

Hi Rosette! 

In reference TID: 20644498, buyer called informing that received 4 tickets but she bought only 2, the event is in one day, i asked buyer if she can send the tickets back buyer accepted, by the way from the buyer's address to the return address it take up to 2 days by courier. 
In order to solve the situation, can you please forward the case to the relevant department ? 

Kind regards, 
Eduardo.