Subject: Re: 20644498 - Broker UK - Hot Chip - 06/04/2019 - Wrong quantity "
From: Ana Alvarez <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: eduardo Filipe Fernanadez <[email-masked]>, Silvia Floranes <[email-masked]>, Jessie Tang <[email-masked]>
Date: Fri, 5 Apr 2019 18:38:49 +0000

Hi there,

Please ask buyer to ship tickets to Limerick before event. We will pay for shipping costs.

Thanks!

Kind Regards,
Ana.
________________________________
From: Rosette Modiri <[email-masked]>
Sent: Friday, April 5, 2019 7:24 PM
To: Ana Alvarez
Cc: eduardo Filipe Fernanadez; Silvia Floranes; Jessie Tang
Subject: Fwd: 20644498 - Broker UK - Hot Chip - 06/04/2019 - Wrong quantity "

Hi Ana,

The buyer of this order has informed us that they received 4 tickets however they purchased only 2 and the event is quite close.

Can you please contact seller support to check with the Broker UK if they can invalidate the 2 extra tickets as they will not reach to the seller on time if the buyer returns them.

Kind Regards,
Rosette
________________________________
From: "eduardo Filipe Fernanadez" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Friday, 5 April, 2019 23:39:00
Subject: 20644498 - Broker UK - Hot Chip -  06/04/2019 -  Wrong quantity "

Hi Rosette!

In reference TID: 20644498, buyer called informing that received 4 tickets but she bought only 2, the event is in one day, i asked buyer if she can send the tickets back buyer accepted, by the way from the buyer's address to the return address it take up to 2 days by courier.
In order to solve the situation, can you please forward the case to the relevant department ?

Kind regards,
Eduardo.