Subject: Fwd: 20499624 - Broker CL - Pablo Alborán - Tour Prometo - 05/04/2019 21:00 - contact SS
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Himadri Sharma <[email-masked]>
Date: Fri, 5 Apr 2019 10:01:20 -0700 (MST)

Hi, 

With reference to the above TID, the tickets were returned to sender as the buyer was not available at the time of delivery and actually the buyer is chasing the tickets and the event is in few hours. The Broker has emailed us as well providing the new tracking number and complaining that he been contacted by the buyer. 

Could you please contact seller support to contact the Broker CL in order to check the status of the new shipment. 

Kind Regards, 
Rosette 

From: "Himadri Sharma" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 5 April, 2019 22:18:03 
Subject: 20499624 - Broker CL - Pablo Alborán - Tour Prometo - 05/04/2019 21:00 - contact SS 

Hi Rose, 

The buyer has informed that the tickets were returned as she wasn't at home. She called Chilexpress and was informed that the tix are at the Chilexpress office. She went there and was informed that the tickets have been re sent by the sender and should reach her by 5th April which she hasn't received yet. The buyer has also been writing to the seller i don't know how. The event is in 7 hours. Can you contact seller to know what happened and what needs to be done now? 

Regards, 
Himadri