Subject: Re: 21004893 , Broker UK , Dave , 09/04/2019 , Issues with ticketmaster
From: Anezka Koubkova <[email-masked]>
To: India Inbox <[email-masked]>, Sinead Bartley <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Fri, 5 Apr 2019 11:17:15 +0000

Hi @Sinead Bartley<mailto:[email-masked]>,

can you please request the S to provide proof of successful transfer of the tix to buyer's Ticketmaster account?

B claims no tix received.

Thanks,

Anezka

________________________________
From: India Inbox
Sent: Friday, April 5, 2019 11:31:29 AM
To: Anezka Koubkova
Cc: Kannedy Namir De Carvalho Barai; Rosette Modiri; Brian Sexton
Subject: Re: 21004893 , Broker UK , Dave , 09/04/2019 , Issues with ticketmaster

@Anezka Koubkova<mailto:[email-masked]>

Hi Anezka

Can this broker UK be asked to re-transfer again? Buyer is claiming no tickets received?

Kind regards

Breda

________________________________
From: Rosette Modiri <[email-masked]>
Sent: Thursday 4 April 2019 18:28:18
To: India Inbox
Cc: Kannedy Namir De Carvalho Barai
Subject: Fwd: 21004893 , Broker UK , Dave , 09/04/2019 , Issues with ticketmaster

Hi Kannedy,

The buyer of this order claimed that they haven't received the tickets yet on their TM account and provided the proof as well. As per the case history the seller has transferred the  tickets and provided the proof under TID 20997168.

Could you please contact seller support to check with the Broker UK if they can re-transfer the tickets to buyer.

Kind Regards,
Rosette
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From: "Kannedy Namir De Carvalho Barai" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Thursday, 4 April, 2019 05:23:40
Subject: 21004893 , Broker UK , Dave , 09/04/2019 , Issues with ticketmaster

Hi Rosette,

In reference to TID: 21004893, buyer called informing that he has not received tickets on ticketmaster and provided proof of it and also claimed that he has not received any email from Ticketsmaster informing that tickets have been transferred. Seller had previously provided proof of transfer.

Can you help here?

Regards,
Kannedy