Subject: Fwd: 20844810 - Seller: Deal manager Primary - Guarantee - Global - 05/04/2019 08:00 - Hong Kong Sevens - Unable to track the ticket even it is flagged as shipped
From: Sankarshan Rajan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 2 Apr 2019 20:36:51 -0700 (MST)

Hi Rose, 

Please follow the below thread. 

Kind Regards 
Sankarshan Rajan 

From: "Sankarshan Rajan" <[email-masked]> 
To: "india inbox" <[email-masked]> 
Cc: "Aditi Bhadoria" <[email-masked]> 
Sent: Tuesday, 2 April, 2019 13:24:04 
Subject: 20844810 - Seller: Deal manager Primary - Guarantee - Global - 05/04/2019 08:00 - Hong Kong Sevens - Unable to track the ticket even it is flagged as shipped 

Hi There 

In reference to the TID: 20844810, We have tried to track the order with TN: RA529427300HK through Hong Kong Post. 
We are still unable to track the order and get an error please ensure to input correct tracking number. 
A screenshot for the error has been attached as well. 

Can we please check about this issue with primary once. 

Thank you and Regards 
Sankarshan Rajan 

From: "Samantha Giannetti" <[email-masked]> 
To: "india inbox" <[email-masked]>, "Primary" <[email-masked]> 
Cc: "Shohei Otsuki" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Monday, 1 April, 2019 19:42:52 
Subject: RE: 20844810 - Seller: Deal manager Primary - Guarantee - Global - 05/04/2019 08:00 - Hong Kong Sevens - Unable to track the ticket even it is flagged as shipped 

Hey Meghan, 

According to our records, RA529427300HK is the correct TN that has been attached to order 20844810 . 

Thanks, 

Sam 

From: India Inbox 
Sent: 01 April 2019 10:02 
To: Primary <[email-masked]> 
Cc: Shohei Otsuki <[email-masked]>; Sankarshan Rajan <[email-masked]>; India Inbox <[email-masked]> 
Subject: RE: 20844810 - Seller: Deal manager Primary - Guarantee - Global - 05/04/2019 08:00 - Hong Kong Sevens - Unable to track the ticket even it is flagged as shipped 

Hi All, 

Could we just double check this with you if possible ? 

Thanks, 

Meghan 

From: Sankarshan Rajan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, April 1, 2019 11:13 AM 
To: India Inbox < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shohei Otsuki < [ mailto:[email-masked] | [email-masked] ] > 
Subject: 20844810 - Seller: Deal manager Primary - Guarantee - Global - 05/04/2019 08:00 - Hong Kong Sevens - Unable to track the ticket even it is flagged as shipped 

Hi There 

In reference to the TID: 20844810, The buyer of the transaction has contacted us informing they are unable to track the order even though it has been shipped. 

We have tried to track the order with the TN: RA529427300HK which is on the account however it gives an error unable to locate order. 

Can we please ask seller support to contact the Primary and check the tracking information. 

Thank you and Regards 

Sankarshan Rajan 

From: "Shohei Otsuki" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Sankarshan Rajan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 1 April, 2019 15:28:22 
Subject: 20844810 - Seller: Deal manager Primary - Guarantee - Global - 05/04/2019 08:00 - Hong Kong Sevens - Unable to track the ticket even it is flagged as shipped 

Hi Sankarshan 

With reference to 20844810 , S provided the tracking number. But both of B and me cannot find the tracking number. No match. 

[ https://protect-eu.mimecast.com/s/8MO5C917JfmvxAMFocEz1?domain=hongkongpost.hk | https://www.hongkongpost.hk/en/mail_tracking/index.html ] 

Tracking Number : RA529427300HK 

Thank you 

Shohei Otsuki