Subject: Fwd: 20777090 , Broker US , Pink , 0104/2019 , Issues claiming tickets
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>
Date: Mon, 1 Apr 2019 18:27:29 -0700 (MST)

Hi, 

The buyer of this order has reported that they have still not received their tickets and provided the proof of her Flashseats account. The event has already started. 

Could you please contact CSNY to check with the Broker US if they can re-transfer the tickets to buyer. 

Kind Regards, 
Rosette 

From: "Kannedy Namir De Carvalho Barai" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 2 April, 2019 06:41:54 
Subject: 20777090 , Broker US , Pink , 0104/2019 , Issues claiming tickets 

Hi Rosette, 

In reference to TID: 20777090, buyer called informing that she has not received tickets on her flashseats account and provided screenshots of her flashseats app account. Confirmed email address used to create account on flash seats and they are same as the one used on viagogo. Seller has provided proof of transfer. 

Can we request seller to re-transfer these tickets once again as event is about to start? 

Regards, 
Kannedy