Subject: 20836889 - Fan seller - Mo Gilligan - 04/04/2019 - Seller was charged
From: Jitender Pratap Singh <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 1 Apr 2019 10:37:18 -0700 (MST)

Dear Rosette 

Seller want so speak with maxime as they were charged of sending wrong tickets. 

Brief description of the case: 

Buyer received wrong tickets, sent in proof of wrong tickets. Seller has received an email notifying them of a charge. Seller called asking why they had been charged. Informed seller that buyer received wrong tickets. They advised that this is not possible. I advised seller that buyer sent in proof. Seller then realized they have two orders for the same event but with different seating arrangements, and must have mixed up the envelopes. 

Regards 
Jitender