Subject: 20886420, Broker ES, Marea, 22/06/2019, wrong tickets
From: Natalia Cabrera Castilla <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sun, 31 Mar 2019 14:52:10 -0700 (MST)

Rosette, 

Buyer received wrong tickets then he bought new tickets because he was concerned to do not find tickets for the event. 
He have followed the process of wrong tickets and buyer refused all the options as she wants full refund bu chargeback is initiated. 

Can you ask to the relevant team to accept the chargeback as refund because of wrong tickets received, please? 

Thanks 
-- 
Kind Regards 
Natalia